Cancellations must be received in writing or e-mail (Allison@zensationalkids.com), ten (10) days prior to the workshop/training in order to receive a refund, less a $25.00 administrative charge per attendee. If the cancellation is made within ten (10) days or less, a credit voucher will be issued that may be used for a further training. This must be redeemed within a year from the date of the cancellation. In
cases of inclement weather and a training is still conducted, a credit voucher can be issued. I cases of inclement weather or unforeseen circumstances and the training is cancelled, our liability is limited to the cost of tuition which will be refunded. For PO registrations, the school is still responsible for payment if your registrant does not attend and we are not informed prior to the day of training.